Boeing Distribution login FAQs

To request a Boeing Distribution account, contact your Sales Representative or click here.

Have you migrated yet? Your Boeing Distribution (formerly Aviall) or Boeing Distribution Services credentials will not work to access the new Boeing Distribution unified website.

To learn more about migrating your existing Boeing Distribution account(s), click here.

If you have successfully migrated and are unable to log in with your Boeing OneLogin credentials, please see the Boeing OneLogin support article.

If you are a Boeing Distribution account holder and have MyBoeingFleet credentials, your Boeing Distribution accounts were migrated for you. You will now use your MyBoeingFleet credentials to log in to the Boeing Distribution unified website. We have also placed a product tile in My Favorites on MyBoeingFleet for the new website to make it easier to access – no extra login required when coming from MyBoeingFleet.

Note: If you use a federated MyBoeingFleet login that doesn't use AviationID, you will need to access the Boeing Distribution unified website from MyBoeingFleet. Logging in directly to the new site is not supported.

It’s possible your Boeing Distribution account(s) are under a separate email. Please go to the Migration Manager to link those accounts over to your MyBoeingFleet/AviationID. If that doesn’t resolve your issue, email Access Support. 

See the Aviation ID frequently asked questions page.

Please see the Boeing OneLogin support article. 

If you are a brand-new distribution user, welcome! Start registration or request access (if your company is already registered).

If you’ve previously used our retired sites – Boeing Distribution (formerly Aviall) or Boeing Distribution Services – you’ll need to migrate that account to the new site. Use the Migration Manager to complete that process.

Have you migrated your account? If not…

· Your Boeing Distribution (formerly Aviall) or Boeing Distribution Services credentials will not work to access the unified Boeing Distribution website.

· Our Migration Manager walks you through the process of migrating your account to Boeing OneLogin, our secure, single sign-on (SSO) solution for account access.

If you have successfully migrated and are unable to log in with your Boeing OneLogin credentials, submit a support case to be connected with a support representative.

If you are a Boeing Distribution account holder and have MyBoeingFleet/AviationID credentials, your Boeing Distribution accounts were migrated for you.

· Users with AviationID credentials can log in directly to the unified Boeing Distribution website.

· All MyBoeingFleet users (including federated users without AviationID) can authenticate into the unified site from the ‘My Favorites’ grid in the online portal (find the product tile labeled ‘Boeing Distribution’) — no extra login required when coming from MyBoeingFleet.

· Federated MyBoeingFleet users (without AviationID) must follow the step above to access Boeing Distribution from the MyBoeingFleet portal. Logging in directly to the unified site is not supported.

If you used a different email for Boeing Distribution (formerly Aviall) or Boeing Distribution Services than you use for MyBoeingFleet, you’ll need to consolidate those accounts first. Please launch Migration Manager and select ‘Associate Multiple Accounts’ to link accounts. If your issue is still unresolved, submit a support case.

Visit the AviationID FAQs page.

More information about Boeing OneLogin and troubleshooting is available here. To connect with a support representative, submit a support case.

Smart MFA is a new security feature for Boeing OneLogin (B1L). MFA layers protection over your digital identity by requiring multiple methods of verification:  

1. Your existing login and password, and 

2. Your choice of text message, voice call, an authentication app, and/or passkey* 

Unlike typical MFA applications that require additional verification for every login, our smart system continually assesses your login behaviors. 

If your login behaviors are consistent and low risk, MFA is unlikely to be triggered; your username/password will be adequate verification.  

If your login behaviors change or higher risk actions are attempted, MFA will be triggered; you will be required to verify your identity with your username/password and a MFA method. 

*Passkey method will not be available until October 7, 2026. 

Boeing OneLogin (B1L) users will be prompted to set up Smart MFA beginning September 1, 2026.  You can delay setup until October 7 using the ‘Defer’ button, after which you must register at least one MFA method before logging in to Boeing Distribution, My Account, or other relevant apps. We recommend registering two MFA methods to have a backup in the system. 

Our Smart MFA system protects you quietly in the background, assessing login behavior and measuring risk.  

If your login behaviors are consistent and low risk, it’s likely that MFA will not be triggered after initial setup.  

If your login behaviors change or the system flags higher risk actions, MFA will be triggered, layering protection over your digital identity. Examples include: 

· Logging in from a new device 

· Logging in from a new location 

· Logging in with a tampered device  

For security measures, shared team accounts (multiple people sharing the same B1L credentials) are no longer supported after October 7, 2026; each person will need to create/provision their own account with separate B1L credentials.

If you need assistance, submit a support case or email access-support@boeing.com.

See Amending Shared Accounts and Safeguarding Service Accounts for detailed instructions.  

Customers should submit a support case or email access-support@boeing.com to identify service (e.g. software/non-human) accounts for “whitelisting,” informing support about each account and explaining how it is being used. After verifying these are valid uses of a service account, the account will be “whitelisted” and granted alternate configurations.  

See Amending Shared Accounts and Safeguarding Service Accounts for detailed instructions.

On or after September 1, 2026, you will be prompted to set up Smart MFA upon logging in. You can use the ‘Defer’ button to delay until the MFA deadline: October 7, 2026.

On or after September 1, 2026, you will enter your username and password and be prompted to set up MFA. Step by step instructions can be found at our knowledge article, Setting Up MFA for Existing B1L Users. 

Yes, Smart MFA setup can be delayed until October 7 by selecting the onscreen 'Defer’ button. Effective October 7, 2026, all B1L users must set up at least one MFA method.

Smart MFA methods include:  

1. Text message using your preferred cell phone. (Please use a cell phone that you can access while logging in.) 

2. Voice call using a cell phone or direct landline. (Please use a phone that you can access while logging in.) 

3. Authenticator app using your preferred third-party application (e.g., Google Authenticator, Microsoft Authenticator, Duo, Authy, 2FAS)

4. Passkey: a modern authentication method that utilizes public key cryptography and can incorporate biometrics like fingerprints or facial recognition for enhanced security.*

*Passkey method will not be available until October 7, 2026. 

No. Users must select one of these methods:   

· Text message 

· Voice call 

· Authenticator app 

· Passkey (available on October 7, 2026) 

Because your email is used as your username, it is not a secure MFA method.

Yes, as long as the phone number is direct and does not require an extension, you can use it for voice authentication. 

No, for voice authentication, you must have a direct phone number without an extension. 

Authenticator apps are third-party applications that generate time-based one-time passwords (TOTPs) used during the login process. We recommend working with your IT department to select an authenticator app that best fits your circumstances.  

Once you’ve selected and downloaded the authenticator app of your choice, review the vendors’ instructions on setting up that MFA method.